Customer Support
Your team at TruAcre is dedicated to providing on-farm support when you need it.
Call our staff at 800-260-8366 for support.
Watch this short clip to learn how to install software updates on your Precision Planting Gen 3 20|20 monitor.
Quick Steps:
1) Go to the Precision Planting website (www.precisionplanting.com)
2) Click on SUPPORT, then SOFTWARE UPDATES at the top of the page
3) Click on the download that applies to the Gen 3 20|20; a download will begin and a box will appear at the bottom of your screen
4) Choose to SAVE the file and insert a USB drive into your computer to save the file to
5) Insert the USB into the left side of your Gen 3 > click SETUP > DATA > SOFTWARE UPDATE
6) Choose INSTALL FROM USB
If you have any questions, please call us at 800-260-8366 or Contact Us online!
Watch this short video on how to update your Precision Planting Gen 2 20|20 with the latest software updates to keep your monitor running smooth.
Quick Steps:
1) Go to the Precision Planting website (www.precisionplanting.com)
2) Click on SUPPORT, then SOFTWARE UPDATES at the top of the page
3) Click on the download that applies to the Gen 2 20|20; a download will begin and a box will appear at the bottom of your screen
4) Choose to SAVE the file and insert a USB drive into your computer to save the file to
5) Insert the USB into the left side of your Gen > click SETUP > DATA > SOFTWARE UPDATE
6) Choose INSTALL FROM USB
If you have any questions, please call us at 800-260-8366 or Contact Us online!
Watch this short clip and learn how to transition your Precision Planting Gen 2 20|20 monitor from SeedSense to YieldSense.
Quick Steps:
1) Click on SETUP on right
2) Click on IMPLEMENT TYPE
3) Click on SWITCH TO YIELDSENSE on right > click YES on the next popup
4) Click SETUP to set up your Combine model & information
If you have any questions, please call us at 800-260-8366 or Contact Us online!